Privacy Policy

Protecting Your Privacy

At Creative Escape Glass LLC, we respect our customers and understand that you are concerned about privacy and the use of your personal information. We consider the information you choose to share with us personal and confidential. We have confidentiality policies in place at Creative Escape Glass LLC, and we do our best to ensure that your personal information is handled in a safe and responsible manner.

In the disclosure below, Creative Escape Glass LLC outlines our pledge to you and describes how we protect your confidential information.


Creative Escape Glass LLC Privacy Pledge

• Creative Escape Glass LLC is committed to keeping you informed about your privacy rights and how we comply with them.

• Creative Escape Glass LLC promises to safeguard all information customers share with us.

• Creative Escape Glass LLC will maintain specific security standards and procedures designed to protect your information.

• Creative Escape Glass LLC will not sell or share any of your personal information.

• Creative Escape Glass LLC does not provide customer information to any outside entity for marketing purposes.


Privacy on

As a visitor to, our web site automatically recognizes your Internet Service Provider, but you cannot be identified personally. We collect information on which pages are accessed on our site. We use this information to improve your overall shopping experience at We also collect customer information gathered in the course of processing sales transactions and provided by customers in response to surveys or other requests for information. We keep this information confidential and secure.


Cookies on

As a visitor to, we do utilize cookies to simplify your ordering experience. Cookies only capture demographic data – no payment data is stored in our cookies.


How do we collect your information?

Creative Escape Glass LLC limits the collection and use of your personal information to the minimum we require to process and deliver your order and administer our business. This information comes from a variety of sources – whether through the mail, by telephone or over the Internet – including personal information such as addresses, phone numbers, E-mail addresses, etc.


What do we do with your information?

Because our goal is to provide products that best meet your needs, we evaluate your personal interactions with us in an effort to bring you the latest designs in fused glass art products. By better understanding your relationship with us, we are able to continue to provide exceptional customer service and communicate new products.

We also scrutinize your information and account to ensure their security and protection from unauthorized use.


Do we share your information with outside parties or companies?

Creative Escape Glass LLC does not disclose any non-public personal information about you to anyone, except as permitted by law. We may disclose some or all of the information we have gathered to outside companies that perform financial or shipping services on our behalf such as companies that prepare invoices, ship merchandise, process electronic payments or help us service accounts.

Creative Escape Glass LLC does not sell your name or account information to any outside third party . . . ever!

Except as necessary and as permitted or required by law, Creative Escape Glass LLC will not disclose customer specific information to government agencies, consumer-reporting agencies, and other outside parties.


How is your information secured?

Creative Escape Glass LLC is committed to preventing others from unauthorized access to your customer information, and we maintain procedures and technology designed for this purpose. We take several steps to protect the customer information we have about you.


How is your information maintained?

To ensure Creative Escape Glass LLC has the most current, complete customer information possible, we have procedures governing the collection and maintenance of your information. As part of these procedures, we update customer information as well as remove old information. We accomplish this through:

• Conducting regular system back up processes in the event of power outages.

• Utilizing the latest computer virus detection software on all company information systems.

• Preventing unauthorized entry into company systems through the use of computer hardware and software.


What are your choices regarding information sharing?

Creative Escape Glass LLC is committed to using your information responsibly. If you would like to be removed from our mailing list and do not wish marketing information sent to you, simply contact us using the options below. If you have previously requested that Creative Escape Glass LLC not mail or contact you regarding any new product offerings, you do not need to do so again.


How To Notify Us

If you would like to communicate your choices, please call us at: (417) 693-4991.

Or you may write to us at: Creative Escape Glass LLC, 1700 S Campbell Ave, Suite H, Springfield, Missouri 65807

Or you may email us at:

The practices and policies contained in this disclosure are subject to change, but we will communicate any material changes to you when required by applicable laws. The practices and policies in this disclosure replace all previous notices or statements with respect to the same subject matter.


Links from Creative Escape Glass LLC to Third Party Sites

We are not responsible for the information collection practices of any third party links you click to from our Web pages. We cannot guarantee how these third parties use cookies or whether they place, on your computer, cookies that may identify you personally. We urge you to review the privacy policies of each of the linked Web sites you visit – before you provide them with any personally identifiable information.


Protecting Children’s Privacy Online

From our website, we do not knowingly collect or use personal information from children under 13 without obtaining verifiable consent from their parents. Should a child whom we know to be under 13 send personal information to us, we will only use that information to respond directly to that child, seek parental consent, or provide parental notice. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our web sites may link.

For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC web